AI Assistant & Knowledge Base

Your knowledge base

It learns how you actually work

Feed it your services, pricing, policies and FAQs once. From then on the assistant answers in a way that matches your garage — not a generic script that quotes the wrong price or promises the wrong turnaround.

Custom knowledge base built on your business
Your services, prices, policies & FAQs
Answers grounded in what you told it
Update it any time — it stays current

Knowledge base12 sources

Service & MOT pricingindexed

Remap options & stagesindexed

Courtesy car policyindexed

Warranty & termsindexed

Reply drafts & summaries

Draft the reply, catch up in seconds

New enquiry in the inbox? The assistant drafts a reply you can send or tweak. Long customer history? It sums it up before you pick up the phone — so anyone on the team can help without reading back through months of notes.

AI reply suggestions in the shared inbox
One-line summaries of customer history
Answers to staff "how do we…?" questions
Always in your brand voice

New enquiry · Golf GTIAI draft ready

"Can you fit a Stage 1 remap?"inbound

Draft reply with your remap pricingready

Customer summary: 3 past services1 line

Suggest: book a dyno slotnudge

Built in, not bolted on

Right where the work happens

The assistant lives inside RampDesk, next to the inbox, quotes and customers — no extra subscription, no copy-pasting between tools. Included free on the Performance plan, or add it to any plan.

Embedded across the platform
No separate AI tool or tab to manage
Free on Performance · add-on from £49/mo on other plans
More AI — quote drafting & lead scoring — on the way

Ask RampDeskassistant

"What do we charge for a cambelt on a 1.6 TDI?"staff

"£420 inc. water pump — 4 hrs labour"answer

Pulled from your pricing sheetsource

An assistant that knows your garage.

It learns how you actually work

Draft the reply, catch up in seconds

Right where the work happens

Give your team an assistant that gets it.